Thursday, November 19, 2009

Q & A with Lynae

Have a question? Whether it’s technical, economical, or interior design, I’ll print it here. E-mail your question to Lynae@yosemitehomedecor.com to have it printed here in our next newsletter!



This month’s question comes from a new customer named Deborah Hunt, owner of The Hunt Collection from Kennewick, Washington. I responded to her question with the help of our resident lighting experts, Steve Previte and Mark Mansayon.

Lynae,



I have a customer with 25ft ceilings and I’ll need extra chain and wire for the “Mckensi” Chandelier and Mini-pendant lights I ordered. Can I get those as well?






Deborah,


That’s a great question! Generally, all our Lu Previte chandeliers come with 6 feet of chain and 8 feet of wiring, as well as any mini-pendants that don’t include stems. We understand that some buildings may have higher ceilings and could require extra feet, so we’ve made that possible by offering the option to order more length. You have two choices: you may require the extra feet of chain and wiring to be packaged separately, or you may request us to add the length of wiring and chain to the chandeliers and mini-pendants. This convenience will cost you an extra $45, allowing you to receive your pieces ready to hang with minimal preparation! Chain and wiring are sold collectively at only $1.95 per foot.


This is another example of how we’ve molded our company to the needs of our customers! Please let me know if you have any other questions or concerns. I’m more than happy to assist! Thank you, again, for choosing Yosemite Home Décor.


Best Regards,


Lynae

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